Privacy Policy

Effective Date: 1st june 2024

Last Updated: 1st may 2025

The Max CRM, a product of The Max Momentum Agency, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CRM services, website, mobile application, or any related tools (collectively, the "Service"). By using the Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

a) Personal Information :

We may collect your name, email address, phone number, business details, login credentials (encrypted), and payment information.

b) Business Data

We collect business-related information you input into the CRM such as contacts, leads, messages, tasks, sales

pipelines, social media integrations, and custom fields.

c) Usage Information

We collect information about how you use the Service, including IP address, browser type, device information,

pages visited, and cookies.

2. How We Use Your Information

We use your information to:

  • Manage and deliver your CRM services

  • Improve platform performance and features

  • Provide customer support

  • Send product updates, newsletters, and promotional content (only if opted in)

  • Comply with legal requirements

3. Data Sharing and Disclosure

We do not sell your data. We may share information:

  • With service providers for operations like hosting, analytics, and billing

  • If legally required to comply with laws or protect our rights

  • With third-party integrations you authorize

4. Data Security

We implement encryption, secure servers, and best practices to protect your data. However, no method of transmission over the internet is completely secure, so we recommend you keep your passwords safe.

5. Data Retention

We retain your data while your account is active or as needed for legal or operational reasons. You may request deletion at any time.

6. Your Rights

You have the right to:

  • Access the data we hold

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent where applicable

  • Export your data

To exercise these rights, email us at [email protected].

7. Cookies and Tracking

We use cookies to improve your experience, save preferences, and gather analytics. You can manage cookie settings in your browser, though some features may be affected.

8. Third-Party Links

Our CRM may contain links to third-party sites like WhatsApp, Instagram, etc. We are not responsible for their privacy policies.

9. Children’s Privacy

Our services are intended for businesses. We do not knowingly collect information from children under 13. If we have, please contact us so we can delete it.

10. Updates to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website. Continued use of the Service means you accept any changes.

11. Contact Us

If you have questions about this Privacy Policy, please contact:

The Max Momentum Agency


 Email: [email protected]

 Phone: 99096 06275


 Website: https://themaxcrm.com

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Office No. 1111, The Max Momentum Agency, RK World Tower, Sheetal Park, 150 feet ring road, Rajkot - Gujarat - 360006

+91 9909606275

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